General FAQs

  • How do I get support?

    •    Email us at support@tdmacinc.com.

     

  • I have some presales questions?

    •    Email us at sales@tdmacinc.com.

     

  • Do your applications run under Windows?

    •    No - currently all of the TDMac Inc's applications are Mac OS X only.

     

  • Where can your products be purchased?

    •    You can purchase our products directly on this website (click on one of the Purchase Through Kagi links) or download to try the product first.

 

mojoFlicks FAQs

  • Which iPods can I use with mojoFlicks?

    •    At this time there is only one iPod which offers video playback capability. This is the Fifth Generation iPod - also referred to as the Wide or Video iPod.

     

  • Why can't mojoFlicks see my iPod?

    •    Make sure "Enable Disk Use" is checked in iTunes Preferences for your iPod. You will have to switch to "Manually manage songs and playlists".

     

  • Where can I purchase mojoFlicks?

    •    mojoFlicks can be purchased through Kagi

       Alternatively you can Download The Trial Version and purchase directly from within the application.

 

memoPod FAQs

  • Which iPods can I use with memoPod?

    •    Basically any iPod which supports iPod's Note Reader:

    • iPod
    • iPod mini
    • iPod U2 Special Edition
    • iPod photo
    • iPod nano
    • iPod video

     

  • Can I use memoPod on my iPod Shuffle?

    •    No - memoPod requires an iPod with an LCD Screen!

  • Why doesn't my iPod show up in the iPod window?

    •    Make sure that Enable disk use is set in the iPod Preferences in iTunes!

  • What are the system requirements for memoPod?

    •    OS X 10.2 or later

  • How much does memoPod cost?

    •    $14.99 US

  • Where can I purchase memoPod?

    •    memoPod can be purchased through Kagi

       Alternatively you can Download The Trial Version and purchase directly from within the application.